Customer Experience White Papers

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Deliver a superior experience: Application Transformation Solutions
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
Posted: 07 Feb 2014 | Published: 31 May 2013

Hewlett-Packard Enterprise

The Cloud-Ready Data Center Network
sponsored by Juniper Networks, Inc.
WHITE PAPER: CIOs are looking for ways to achieve greater IT efficiencies and agility to meet their requirements for an improved user experience and lower costs. Cloud computing represents a new way of meeting these goals by delivering services on a dynamic and shared IT infrastructure.
Posted: 25 Mar 2011 | Published: 25 Mar 2011

Juniper Networks, Inc.

11 Usability Rules for IT Developers
sponsored by OutSystems
WHITE PAPER: In this resource, learn how to take usability into consideration from the start of an app development project, and discover 11 usability rules particular for IT developers, to help you better understand and cater to your users.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

OutSystems

10 Ways for Developers to Benefit from Application Performance Management Solutions
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
Posted: 01 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Accelerate Windows 7 Deployments, Maximise App-V Adoption and De-risk Virtual Desktop Adoption
sponsored by AppSense
WHITE PAPER: Access this resource to learn how user virtualisation technology can help your organisation accelerate Windows 7 deployments, maximise application virtualisation adoption, and ensure successful VDI implementations.
Posted: 27 Jan 2012 | Published: 27 Jan 2012

AppSense

Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

Nervogrid Updates its Cloud Control Panel from Silverlight to HTML5 in Less than Two Months
sponsored by Telerik
WHITE PAPER: This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Telerik

End User Services - Experience true collaboration & business agility
sponsored by Fujitsu
WHITE PAPER: This whitepaper reviews a portfolio of management solutions that simplifies end-user management and service delivery through workplace assessment tools, managed mobile services, managed file services, and much more.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

Fujitsu

Performance, Value and Protection for VMware View
sponsored by FalconStor Software
WHITE PAPER: Desktop virtualization is bringing a new approach to enterprise-wide desktop deployments aimed at providing a better end user and administrator experience than physical desktop deployments, by lowering acquisition and management cost, and offering a highly scalable, easy to deploy and fully protected desktop environment.
Posted: 25 Oct 2010 | Published: 25 Oct 2010

FalconStor Software

AppSense User Virtualization Platform
sponsored by AppSense
WHITE PAPER: Among a number of important changes to the enterprise computing environment, none are perhaps as impactful as those surrounding the end user. Take a look at this resource to learn how user virtualization is the key to offering your end-user community an effective and consistent computing experience, no matter the location, device or application.
Posted: 27 Jul 2011 | Published: 26 Jul 2011

AppSense