Customer Experience Reports

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion
sponsored by WebTrends
WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.
Posted: 16 Apr 2013 | Published: 16 Apr 2013

WebTrends

Single Source of Truth: A Guide for Real User Measurement in the Workplace
sponsored by SOASTA, Inc
WHITE PAPER: Inside this valuable resource, discover how, by measuring from the user's browser or app, real user management (RUM) tools can quantify the correlation between page load time and user engagement, and show where to optimize performance for more positive outcomes.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

SOASTA, Inc

Leveraging SAML for Federated Single Sign-on: Seamless Integration with Web-based Applications whether cloudbased, private, on-premise, or behind a firewall
sponsored by PortalGuard
WHITE PAPER: Consult this informative white paper to find out how you can resolve issues with user-accessibility. Single sign-on can eliminate problems with multiple password prompts and make accessibility easier for the user. Learn why a single sign-on process can help handle an organizations multiple cloud applications as well as provide secure accessibility.
Posted: 13 Aug 2012 | Published: 13 Aug 2012

PortalGuard

Take Your Life Back With Tools That Maximize Desktop Virtualization from the Data Center to the Endpoint
sponsored by DellEMC and Intel®
WHITE PAPER: Examine tools and platforms designed to maximize the value of virtual desktops – from the data center to the endpoint.
Posted: 22 Jun 2016 | Published: 31 Dec 2015

DellEMC and Intel®

Migrating from Salesforce Classic to Salesforce Lightning Experience
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps.
Posted: 20 Jun 2017 | Published: 15 Jun 2017

Salesforce.com

4 Mountains Every Digital Business Is Climbing
sponsored by Equinix
RESOURCE: Every organization is facing the same four challenges when it comes to digital transformation. Access this infographic to find out how to overcome these business challenges with an interconnection-first approach.
Posted: 19 Jun 2017 | Published: 28 Apr 2017

Equinix

Remote Work Best Practices Emphasize UC Collaboration Tools
sponsored by TATA Communications
EGUIDE: Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.
Posted: 06 Nov 2020 | Published: 04 Nov 2020

TATA Communications

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.