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In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
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This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk.
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This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
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This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.
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This white paper examines Dell's holistic solutions, bringing together implementation services, process improvement consulting and customized IT technology so caregivers have better information for better patient care.
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There is a more positive scenario - a "win-win" - but it is one that will require new levels of accountability, tough decisions and hard work on the part of all stakeholders.
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In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
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This white paper demonstrates how adopting ICD-10 and EHRs can provide information that would be useful to streamlining administrative burdens that plague both health plans and providers.
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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
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Access this white paper to explore an endpoint management solution that will help federal agencies continuously monitor, manage, and detect vulnerabilities across their critical networks.