WHITE PAPER:
Success in business intelligence is all about facilitating sound, data-driven decisions at every level of the business. Read this white paper to learn six strategies for BI success, drawn from the experiences of actual IBM Cognos customers.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
WHITE PAPER:
While all CIOs understand the importance leveraging technology, most of the organizations they serve do not fully use technology to drive growth and innovation. Learn how to become more of a business leader and change partner in your organization.
WHITE PAPER:
Read this white paper to learn how IBM Tivoli Service Management Center for System z can help you reduce the overall cost of IT by transforming your data centre from a reactive, resource focus to a business-driven, proactive service.
WHITE PAPER:
This paper looks at the growing alignment between the financial and technical disciplines. It examines the results of the Global CFO Study 2008 in the context of IT, identifying the critical implications for CIOs, and the need for a strategic partnership with CFOs and more ongoing collaboration between Finance and IT.
WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
This white paper demonstrates how hospitals can manage risk and keep critical IT infrastructure up and running. Read now to learn how HIT leaders can ensure a high availability IT infrastructure that can improve service and protect their business.
WHITE PAPER:
This white paper discusses the inherent challenges of dealing with "big data": overwhelming information that seems to come from everywhere and everything. Continue reading to discover strategies for overcoming these challenges by processing "big data" and providing impressive, real-time decision making.
WHITE PAPER:
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
