Mobile Customer Relationship Management White Papers

(View All Report Types)
Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

Connected Customer Centricity - MS perspective on the Retail Industry
sponsored by Microsoft India
WHITE PAPER: This resource reveals how your organization can develop successful customer-centric strategies and deliver superior customer value.
Posted: 19 Dec 2013 | Published: 31 Jan 2012

Microsoft India

Case Study: Staying connected in wind, rain and mud
sponsored by DellEMC and Intel®
WHITE PAPER: This exclusive resource examines how a government organization embraced a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

DellEMC and Intel®

Mobility and Cloud Keys to Fulfilling Promise of Electronic Medical Records
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This exclusive resource discusses the key role that mobility and cloud computing play in addressing the challenges healthcare organizations face today, providing helpful tips for which solutions are best for virtualizing EMR systems across a wide variety of desktops and mobile devices.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Citrix/IBM/Atlantis Computing

Taking Your Enterprise Mobile: The Executive Checklist
sponsored by Citrix
WHITE PAPER: This informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Citrix

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical
sponsored by IBM
WHITE PAPER: As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.
Posted: 17 Nov 2011 | Published: 17 Nov 2011

IBM

Presenting the Full Panasonic ToughPad lineup
sponsored by Insight and Panasonic
WHITE PAPER: This exclusive resource discusses a series of touchscreen mobile devices engineered with enterprise-grade security, seamless connectivity and along legacy of reliable computing to empower your workforce with the capabilities they need to be productive and efficient.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Insight and Panasonic

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World
sponsored by Cisco Systems, Inc.
WHITE PAPER: Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
Posted: 17 Aug 2012 | Published: 17 Aug 2012

Cisco Systems, Inc.

Newgen Mobility Article
sponsored by Newgen Software
WHITE PAPER: The following white paper provides readers with key applications of mobility platforms for banking and insurance industries.
Posted: 28 May 2014 | Published: 28 May 2014

Newgen Software

Mobilizing Field Forces on Smartphones
sponsored by BlackBerry
WHITE PAPER: This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
Posted: 06 Aug 2009 | Published: 06 Aug 2009

BlackBerry