WHITE PAPER:
This white paper discusses how to address the challenges of managing mission-critical applications. Read this white paper to learn about benefits of adopting an application management solution like Oracle Enterprise Manager.
WHITE PAPER:
This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management.
WHITE PAPER:
The sound understanding and visibility of configuration information provided by ASG’s metaCMDB™ is critical for ITIL initiatives and business service management (BSM) implementations, service desk support, and the integration of disparate technologies. Read this paper to find out more.
WHITE PAPER:
In this white paper, discover an all-in-one software application that enables you to monitor and improve service levels, optimize IT resources, and reduce risk. Read now to learn about the functionality this unified Security Information and Event Management (SIEM), performance, and availability monitoring tool offers.
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.
WHITE PAPER:
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
WHITE PAPER:
This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
WHITE PAPER:
This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
WHITE PAPER:
This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits.
