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Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
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This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
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This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
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Access this white paper to discover the benefits of virtualizing Linux workloads. This resource examines the historical concerns about Linux virtualization and outlines how enterprises can safely make this transition.
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By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
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This whitepaper gives an overview of the HP mt40, a thin client tailored for business-needs and promises high reliability, low ownership costs, PC-like performance, faster processing power, and flexible battery options. Read on to learn more about the HP mt40, including features, specifications, support services and more.
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Read this white paper to learn about Oracle Exalogic Elastic Cloud, an Engineered System consisting of software, firmware, and hardware designed to meet the highest standards of reliability, serviceability and performance.