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The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

Why Linux Virtualization is Ready for Prime Time
sponsored by Red Hat - HPE
WHITE PAPER: Access this white paper to discover the benefits of virtualizing Linux workloads. This resource examines the historical concerns about Linux virtualization and outlines how enterprises can safely make this transition.
Posted: 20 Sep 2012 | Published: 20 Sep 2012

Red Hat - HPE

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral

Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

Wyse Intel-Based 3000 Series Thin Client: Powerful, Highly Configurable
sponsored by Dell
WHITE PAPER: Get a quick look at the Wyse Intel-based 3000 series thin client, a solution capable of driving a range of applications.
Posted: 13 Nov 2014 | Published: 11 Nov 2014

Dell

Quickly access patient data with enhanced security
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This whitepaper gives an overview of the HP mt40, a thin client tailored for business-needs and promises high reliability, low ownership costs, PC-like performance, faster processing power, and flexible battery options. Read on to learn more about the HP mt40, including features, specifications, support services and more.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Hewlett Packard Enterprise

Oracle Exalogic Elastic Cloud: System Overview
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper to learn about Oracle Exalogic Elastic Cloud, an Engineered System consisting of software, firmware, and hardware designed to meet the highest standards of reliability, serviceability and performance.
Posted: 09 Apr 2012 | Published: 15 Sep 2011

Oracle Corporation

Plantronics Savi 700 Series: Product Guide
sponsored by Insight and Plantronics
WHITE PAPER: This white paper details a wireless headset that allows you to manage your PC, mobile and desk phone all at once.
Posted: 14 Nov 2013 | Published: 16 Nov 2011

Insight and Plantronics