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This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
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This article explains in detail about how to arrive at and implement an effective business intelligence strategy, using both a BICC and performance management technology.
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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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This paper examines how organizations are turning to Microsoft SharePoint to connect their knowledge workers, business processes, and enterprise-wide content. New features in SharePoint Server 2010 are aimed at improving the platform’s scalability and usability, inherently driving the SharePoint deployment to evolve and grow as business dictates.
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This video white paper explains how continued use of the Oracle GRC applications suite embeds deep-seated controls within EBS Release 12.1 so business processes are kept intact and optimized long after the upgrade project is complete.
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The following white paper addresses the severe pressures weighed out by the consumer market today. Inside, discover how marketing performance analytics can help marketers address and act upon the marketing pressures.
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CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
WHITE PAPER:
High system performance levels can ensure risk reduction and improve costs for business-critical systems. Read this paper to learn how to ensure system performance by combining performance engineering best practices with client delivery.
WHITE PAPER:
This white paper introduces an integrated business intelligence and performance management solution that gives users self-service access to the tools and data they need to make timely, accurate decisions.
