Call Centres Multimedia

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Software Subscription & Support
sponsored by IBM
VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.
Posted: 30 Jul 2013 | Premiered: 30 Jul 2013

IBM

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

The Secret Recipe: Transforming Best-In-Class Contact Centers
sponsored by Talkdesk
WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
Posted: 27 Aug 2019 | Premiered: Aug 27, 2019

Talkdesk

Improving Operations with IT Automation
sponsored by Insight
VIDEO: With the help of automation, organizations can overcome these challenges for a variety of benefits. In this video, learn how offloading repeatable tasks from IT teammates can unleash strategic work and innovation for your business.
Posted: 15 Feb 2024 | Premiered: 15 Feb 2024

Insight

In Place Analytics for VSAM, ADABAS, DB2, IMS and more
sponsored by IBM
WEBCAST: Hear about the latest QMF enhancements and experience a demonstration of the self-service Business Analytics feature.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

Putting Managed File Transfer in Perspective
sponsored by IBM
WEBCAST: Think about these two themes as you adapt your managed file transfer initiatives to grow with current technology trends.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

You May Not Know It yet, but You Need All-Flash Storage
sponsored by IBM
WEBCAST: Innovations in all-flash array may be a little ahead of market demand, but provide great opportunities for IT leaders.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

IBM Flash Storage Expands with Midrange All-Flash Products
sponsored by IBM
WEBCAST: IBM introduces midrange and entry-level all-flash options and adds a migration program directed at EMC-Dell customers.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

How a Unified Data Cloud Boosts Simplicity and Intelligence for Better Business Outcomes
sponsored by Google Cloud & AMD
WEBCAST: Watch this webinar to hear from a panel of experts from IDC, Google Cloud, and partners discuss how they are putting data, analytics, and the power of artificial intelligence to work via the cloud.
Posted: 20 Dec 2022 | Premiered: Dec 20, 2022

TOPICS:  IT Management
All resources sponsored by Google Cloud & AMD

Driving Strategic Value With B2B Integration Services
sponsored by IBM
WEBCAST: Interested in an additional $3 million in revenue and over 300% ROI? Learn how to achieve these numbers.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM