WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Access this slidecast to hear Jay Muehoefer, Director of Software Defined Solutions at IBM, discuss the potential IT and business value of a software defined infrastructure.
PODCAST:
In this Webcast Sundeep Goel, Worldwide Channel Sales with IBM® Rational®, talks about the development need that Rational Build Forge® Express Edition is designed to address.
TRIAL SOFTWARE:
Download a free trial version of IBM® Rational® Team Concert Standard Edition, a member of the Rational Team Concert family of products built on the Jazz Technology Platform. Jazz is a scalable, extensible team collaboration platform for seamlessly integrating tasks across the software lifecycle.
SOFTWARE DOWNLOAD:
This download delivers Unitrends Enterprise Backup software, which is designed to ensure IT asset recovery from any location, at any time. This solution is available as a virtual appliance for Microsoft Hyper-V.
WEBCAST:
In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools.
WEBCAST:
ActiveMQ is the most popular messaging platform in use today. This webinar will explain some reoccurring messaging patterns that are used for application integration - and then see how they have been applied in large enterprise deployments with ActiveMQ.
Posted: 10 Feb 2011 | Premiered: Mar 1, 2011, 11:00 EST (16:00 GMT)
WEBCAST:
Storage managers are finding it difficult to acquire all the new data while continuing to keep up performance levels and availability, all within their budget. Fortunately, there is new industry leading management software which has proven to have easy navigation and improved performance and analytics.
SOFTWARE DOWNLOAD:
Having trouble with storage latency issues? SolarWinds® Storage Response Time Monitor free tool tracks those sluggish VMs, shows the top host to datastore total response times and a count of additional high latency offenders.
