WHITE PAPER:
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
WHITE PAPER:
Learn about storage architected for your clients' modern-day needs that can help you make storage predictable, affordable, and easy – regardless of the number of applications your customers leverage.
EBOOK:
This Buyer's Checklist on Purpose-Built Storage for Virtual Servers describes how these storage systems differ from traditional arrays, provides insights into some of their unique features and offers guidance on evaluating, purchasing and deploying these storage systems.
WHITE PAPER:
Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.
EGUIDE:
Server virtualization and virtual desktops can make configuring and managing storage systems a lot tougher. These 10 tips can help ease some of the stress caused by managing storage in a virtual environment.
WHITE PAPER:
This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.
WHITE PAPER:
In this white paper, you will discover an Oracle storage technology designed from the ground up to deliver business-critical, guaranteed quality of service consistent with the business value of the application and its data.
WHITE PAPER:
In this buyer's checklist, we describe how the performance, scalability, and data protection capabilities of hypervisor-aware storage systems differ from older platforms, as well as explore the 5 categories of hypervisor-aware systems on the market today.
WHITE PAPER:
Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.
