ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
WHITE PAPER:
Open source options are taking the pain out of business process management (BPM), and putting the value of BPM within reach of more companies and projects. But is open source BPM the right move for you? Read on now to find out.
EGUIDE:
This tip guide continues ebizQ.com’s deep dive into approaches for constructing a sound case management architecture. In this installment, ebizQ.com contributor Christine Parizo provides best practices for considering a case management framework based on business process management or other technologies.
WHITE PAPER:
Rapid Application Development (RAD) Tools have become the best way for businesses to incorporate agility into their application development projects. This paper examines the FileMaker Platform and how it offers certain advantages over tools that use more traditional methodologies such as Oracle, Microsoft SQL Server, MySQL, and Salesforce.com.
WHITE PAPER:
Virtualization can significantly improve the utilization of computing resources. In this white paper learn how virtualization can assign unused resources to workloads in other parts of an organization that can benefit from them.
EGUIDE:
In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management.
WHITE PAPER:
Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing.
EGUIDE:
In this e-guide, experts present FAQs on smart business apps to get a better understanding to why IT pros should use smart process apps to boost process-management benefits. Inside, learn more about an alternative solution – workflow management software.
WHITE PAPER:
Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party.
