Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

Royal Holloway: Information security of the 2016 Philippine automated elections
sponsored by TechTarget ComputerWeekly.com
RESEARCH CONTENT: We analysed 426 log files provided by the Philippines' Commission on Elections to objectively recreate what transpired during the 2016 elections. These log files were used to gauge the integrity of the Philippine AES using an AES Trust Model developed by this research.
Posted: 13 Apr 2022 | Published: 13 Apr 2022

TechTarget ComputerWeekly.com

CW@50 - What was making the news in May
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: The National Museum of Computing has trawled the Computer Weekly archives for another selection of articles highlighting significant articles published in the month of May over the past five decades.
Posted: 08 Feb 2021 | Published: 09 May 2016

TechTarget ComputerWeekly.com

Computer Weekly – 16 April 2024: VMware users hit by licence hikes after Broadcom takeover
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. Read the issue now.
Posted: 12 Apr 2024 | Published: 16 Apr 2024

TechTarget ComputerWeekly.com

Computer Weekly – 8 January 2019: Technology innovation in music
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we visit the first hackathon at Abbey Road Studios, once home to The Beatles, to find out how tech startups hope to revolutionise music creation. Our latest buyer's guide looks at perimeterless network security. And we look ahead to the key CIO skills and jobs trends for 2019. Read the issue now.
Posted: 08 Feb 2021 | Published: 04 Jan 2019

TechTarget ComputerWeekly.com

Using IT initiatives to save money and reinforce green credentials
sponsored by TechTarget ComputerWeekly.com
ANALYST REPORT: Analyst Group Quocirca explains how organisations can use web data caching software to save money and improve their green credentials.
Posted: 08 Feb 2021 | Published: 05 Jan 2017

TechTarget ComputerWeekly.com

Computer Weekly – 26 February 2019: Delving into viewer data at the BBC
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the BBC about how the UK broadcaster is using data analytics to better understand its viewers and grow its audience. We look at how CERN is using IT automation in its quest to unravel the mysteries of the universe. And we examine the impact of GDPR on cloud storage. Read the issue now.
Posted: 08 Feb 2021 | Published: 22 Feb 2019

TechTarget ComputerWeekly.com

Computer Weekly – 15 November 2016: Counting the cost of financial cyber crime
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.
Posted: 08 Feb 2021 | Published: 15 Nov 2016

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com