Reports on CRM Software published by Pivotal CRM, a CDC Software solution |  |
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Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies
sponsored by Pivotal CRM, a CDC Software solution
 | Podcast: | Posted: 18 Nov 2009
| | Premiered: | 18 Nov 2009 | |
Summary: |
This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.
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The Last Software You'll Ever Buy? The CRM Platform as Development Platform
sponsored by Pivotal CRM, a CDC Software solution
| Podcast: | Posted: 18 Nov 2009
| | Premiered: | 18 Nov 2009 | |
Summary: |
Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.
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CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs
sponsored by Pivotal CRM, a CDC Software solution
 | White Paper: | Posted: 11 Nov 2009
| | Published: | 11 Nov 2009 | |
Summary: |
This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
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Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 11 Nov 2009
| | Published: | 11 Nov 2009 | |
Summary: |
This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.
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CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 23 Jul 2009
| | Published: | 23 Jul 2009 | |
Summary: |
How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 10 Jun 2009
| | Published: | 09 Jun 2009 | |
Summary: |
This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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