In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity.
In conducting in-depth surveys with 153 IT and telecom/network decision-makers at North American companies with 500 or more notebook-using employees, Forrester found that these companies achieved three key benefits as a result of extending wireless wide-area network (WWAN)/cellular cards to more of their organization's notebook users:
Increased employee satisfaction and improved internal IT service.
Revenue expansion through the ability to work with more customers.
A competitive differentiation and improved customer service for external partners, like prospects, clients, and suppliers.
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Mobile Computing Research Library
