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Product:  Service Catalog
Company:  Centrata
Type:  Software
Description:  Centrata's service catalog captures all the components necessary for enterprise service delivery -- a Bill of Materials (BOM), Bill of Labor (the people and skills necessary to fulfill a service), costs, and SLAs. For the first time, users ordering services can configure them based on business requirements, not arbitrary technical specifications with little or no price or service level context.
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Related   Products:  IT Services | Service Level Management | Workflow Software

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