mCRM Reports

Augmented Reality Mobile Technology Still 'Experimental' in the Enterprise
sponsored by Dell EMC and Intel®
EGUIDE: Pokémon Go brought augmented reality (AR) technology to the masses. In this guide, our experts illustrate the basics of AR in the mobile enterprise, and how to overcome adoption roadblocks such as cost, lack of development tools, and more. Read on to dive into the state of the AR market and evaluate its adoption readiness in your enterprise.
Posted: 06 Apr 2017 | Published: 03 Apr 2017

Dell EMC and Intel®

The Growing Presence of Mobile Financial Apps
sponsored by Sage Live
EGUIDE: In this expert e-guide, Linda Rosencrance reveals what experts are saying about mobile applications, including how they are empowering financial workers to expand access to customer data, improve accuracy, and efficiency of reporting processes.
Posted: 11 Aug 2016 | Published: 10 Aug 2016

Sage Live

Location-Based Services Transforming Real-Time Sales and Marketing
sponsored by TechTarget Customer Experience
EBOOK: Mobile location-based services offer a treasure trove of customer data, but companies must walk a fine line between sound marketing and personal privacy.
Posted: 18 Aug 2016 | Published: 16 Aug 2016

TechTarget Customer Experience

Contact Center Metrics and Performance Management
sponsored by Five9
EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.
Posted: 21 May 2014 | Published: 21 May 2014

Five9

How to make SharePoint Mobile
sponsored by bigtincan information
WHITE PAPER: This exclusive resource discusses a mobile content enablement solution that allows your business to organize and securely distribute content to any mobile device with all the productivity tools mobile users need to interact with content and share.
Posted: 14 May 2014 | Published: 14 May 2014

bigtincan information

Taking Mobile Delivery to the Next Level with NetScaler MobileStream
sponsored by Citrix
WHITE PAPER: This exclusive paper examines an enterprise mobility solution that combines a suite of multi-layer optimizations purpose-built to accelerate mobile service delivery with an essential collection of secure access and threat protection capabilities.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

Popular Technologies Enrich Customer Experience Strategies
sponsored by TechTarget Customer Experience
EBOOK: This expert e-book looks at modern changes in customer experience management. Access to explore mobile and social CRM's increasingly dominant and multidimensional role in customer engagement, as well as ways to transform customer data from disparate digital sources into more personalized messaging.
Posted: 25 Mar 2016 | Published: 15 Mar 2016

TechTarget Customer Experience

Reaching New Heights In Omnichannel Customer Service
sponsored by BoldChat - LogMeIn
EGUIDE: Today's customer service professionals need to be able to reach out on whatever platform the customer feels the most comfortable with. In this expert e-guide, discover some tips on how to manage successful omnichannel customer service, as well as strategies for employing data monitoring to handle potential problems directly.
Posted: 14 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

4 Ways to Improve Your Mobile and Social CRM
sponsored by TechTarget Customer Experience
EBOOK: This expert e-book outlines the leading challenges in delivering great customer experiences via mobile and social channels. Discover how to achieve your mobile and social CRM goals with a four-point business strategy.
Posted: 28 May 2015 | Published: 28 May 2015

TechTarget Customer Experience

Defend Your Mobile Applications with Citrix NetScaler
sponsored by Citrix
RESOURCE: This exclusive resource examines a mobile workspace enablement solution that can help your business securely deliver applications, desktops, data, and other services to any device on any network or cloud.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix